Case Study Transforming Tech Support with Data Analytics Email article Case Study: Poynt Poynt’s engineers were spending more time on the phone and less time on product development. Ubiquity solved the problem with a data-driven strategy that also took customer satisfaction to new heights. Download Case Study Continue Reading News Ubiquity Global Services Celebrates First Anniversary of Relationship with Better Finance Ubiquity announces expansion of their relationship, with Better Finance utilizing multiple call centers to support their fast-growing customer base. News Jonathan Weiner To Join Ubiquity’s Board Founder and co-chairman of Money2020 and former global head of payments business development at Google has joined Ubiquity's Board of Directors. News Ubiquity Global Services Announces Central European Expansion The new delivery center in Budapest, Hungary has capacity for more than 200 new employee positions in support of the European, Middle Eastern and African (EMEA) markets.