Why static CX playbooks are no match for fintech disruptors
As a growing fintech—an ambitious, disruptive, irreverent company looking to fundamentally change the game for the better—you need more than a dusty playbook to drive customer satisfaction and retention.
5 tactics for managing disputes and minimizing fraud losses
With fraud losses topping $712 billion in 2020, banks and fintech program managers are struggling with rising transaction dispute volume. Learn more about emerging threats and how to protect your business.