Ubiquity Announces Expansion of Relationship
NEW YORK, NY: August 28, 2014 – Ubiquity Global Services, an innovative outsourcing organization with deep experience in the emerging payments space, celebrates the first anniversary of their relationship with Better Finance, as well as an expansion of the relationship.
“We’re delighted with the work Ubiquity has done with us over the first year,” said Judy Balint, Better Finance’s chief marketing officer. “Providing an outstanding service experience to our customers is very important to us. Ubiquity has helped us deliver on this goal while reducing our servicing costs.”
Ubiquity was awarded a multi-year contract to provide customer services to Better Finance in 2013. The relationship has expanded further in 2014 with Better Finance utilizing multiple call centers to support their fast-growing customer base.
“We’re delighted to be working with the team at Better Finance,” said Corey Besaw, Ubiquity’s vice president of solution design. “We have a strong background in the financial services industry, along with helping our customers to launch and grow new products and services. We’re excited to be leveraging this experience in support of Better Finance’s continued innovation.”
About Ubiquity Global Services
Ubiquity Global Services (www.ubiquity.com) is a multinational organization offering a wide variety of support services designed to improve customer satisfaction while reducing operating costs. The company’s offering includes customer experience management services, interactive voice response (IVR) solutions, multi-channel real-time servicing and risk management. Ubiquity has developed a next-generation technology platform engineered for operational excellence while delivering clients meaningful and actionable business intelligence. Headquartered in New York City, the company’s expanding network includes service delivery locations in the United States, El Salvador and the Philippines. Together with its clients, Ubiquity is pioneering a new approach for maximizing the potential of every customer contact.
Phone: +1 855-338-2789
About Better Finance, Inc.
Better Finance, Inc. (www.betterfinance.me) is a financial technology company providing innovative credit solutions to consumers and small businesses online, in-store and via mobile. Better Finance, Inc. is based in San Francisco and was founded in 2009 by a team of experienced financial services entrepreneurs with backing from leading venture capital firms.
Phone: +1 650-302-1483