Insights Operational Overhaul Delivers Satisfaction and Speed for Food-Ordering Platform Email article Australia and New Zealand’s top online and mobile food-ordering service wanted to expand its restaurant footprint and boost marketplace adoption. The high-growth company tapped Ubiquity to revamp its front- and back-office operations. Download Case Study Continue Reading News Ubiquity CEO Featured in Inc.’s Winter Issue Ubiquity co-founder and CEO Matt Nyren is featured in the Winter Issue of Inc. magazine, on newsstands now. Insights Don’t Let Your IVR Lead Customers Astray Technology should help your customers not frustrate them, especially when they're dealing with fraudulent transactions. Case Study Transforming Tech Support with Data Analytics Poynt’s engineers were spending more time on the phone and less time on product development. Ubiquity solved the problem with a data-driven strategy that also took customer satisfaction to new heights.