Scaling customer support is critical
Your hard work is finally paying off, and your business ...
healthcare CX
Providing top-quality care—consistently and without fail—can be challenging given the staffing ...
Overcoming patient CX personalization obstacles
Improved personalization of healthcare ...
Now more than ever, patients value strong, meaningful relationships with their healthcare ...
By Mark Montgomery, Head of Global Operations
In the wake of the digital revolution, the ...
A healthcare staffing crisis
The U.S. currently faces a shortage of healthcare professionals ...
As we navigate through 2023, the healthcare industry faces a multitude of challenges, ...
Telehealth visits are up 3,000% on their pre-pandemic levels, according to McKinsey & ...
Telehealth visits are up an incredible 3,800% compared to pre-pandemic levels, according to ...