Experts on call 24/7/365
With unrestricted access to our healthcare subject matter experts, you can be confident that the latest industry best practices are used in each step of your custom solution delivery model.
From responding to inquiries to designing social determinants of health strategies, our healthcare teams will help you engage and retain members, enhance patient satisfaction, and simplify processes to reduce administrative costs and operational logjams.
We also manage back-office administrative solutions like claim and third-party billing inquiries, quarterly attestation, revenue cycle management and data entry, so your team can focus on what it does best. We’ll work closely with you to enhance the value of your member, provider and administrative operations.
65%
Increase in efficiency for bilingual member/patient support
20%
Boost in prescription adherence
5 Days
Reduction in wait time for referral appointments
60%
Lower data management costs
