Breathing Life into Financial Services

…When you’re setting out to build a bank tailor-made for freelancers and other gig workers, refining your customer journey is a must. But you also have to build a multichannel customer support infrastructure to bolster your mission. Find out how Ubiquity is helping Oxygen make their presence known in digital banking. Download Case Study

Live Chat Done Right

…Live chat is becoming a go-to channel for support, especially for online shoppers. But it’s a channel that demands real-time responsiveness and accuracy to drive satisfaction and repeat purchases. Accent Group sought a partner with proven retail and chat experience to give the channel the attention it requires. Download Case Study