Kathy Clark has more than 25 years of experience managing operations for highly complex and regulated industries. She joined Ubiquity after nearly 13 years at Higher One, a fintech company that later became BankMobile. In that time, Kathy led a group of more than 100 employees including vice presidents and other senior leaders responsible for everything from customer service escalations and error resolution to loss prevention and operational effectiveness. She has extensive knowledge of state and federal banking regulatory requirements and payment network rules. Kathy initially spearheaded Ubiquity’s Center of Excellence in Banking Operations, which ensures the highest levels of regulatory compliance and quality control, while mitigating client losses related to disputes and chargebacks. Her scope now extends across all lines of business, where Kathy’s expertise helps drive efficiencies, accuracy, and the best possible results for Ubiquity clients in every vertical.
SVP, Operational Excellence