A culture within the BPO industry where employees’ success translates to meaningful success for our clients.
Camaraderie starts in the training room when teams first meet to support brands they represent. Friendly competition is encouraged, and performance leaders are recognized. Daily team huddles create a supportive space where agents can learn from one another, share challenges and solutions and seek guidance from team leaders.
Employees also receive regular incentives and rewards and special recognition of tenure, including the opportunity to participate in a profit-sharing program if they’ve been with Ubiquity for at least three years.