OUTPERFORM.
Ubiquity designs bespoke, digitally driven customer experiences, compliance, and back-office solutions. We hand-select a team of brand ambassadors and data guardians who become experts in your world. Our relationship-based outsourcing approach enhances every customer life-cycle stage, mitigates risks, and protects what matters most — your customers.
WHAT WE DO
Across our suite of services, we elevate outsourcing to a strategic partnership. Your ambitions become our blueprint for action, transforming customer interactions into meaningful connections.
WHOM WE DO IT FOR
From finance to healthcare, e-commerce to tech, your brand becomes our obsession. We maniacally strive for excellence and radically embrace innovation.
Unparalleled end-to-end BFSI solutions, supporting dozens of clients from customer experience through risk and compliance.
Compassionate, HIPAA-compliant support to engage and retain members, enhance patient satisfaction, and reduce administrative costs.
Elevated service, product, and brand experiences that engage customers and boost loyalty.
Power CX ensures you meet your customers where they need you, working across highly distributed, complex global supply teams.
Electrifying utility support and sales solutions, powered by flexible workforce management and amplified by automation.
Intrepid CX solutions to support unpredictable journeys and unlock inspiring experiences.
HOW WE DO IT
We call it BreakthroughIQ™. We refine your customer service and back-office functions through five tailored stages, turning every interaction into a brand-building moment. We align your operations with your brand’s pulse, creating ambassadors internally and advocates externally. It’s a streamlined path to set you ahead of the competition.
WHY WE DO IT
WHERE WE DO IT
Headquartered in New York City, with 13 delivery sites across five continents, we provide the best of both worlds — scalability and agility. This global footprint, augmented by remote talent, delivers comprehensive support 24/7/365.
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