We’re reinventing customer experience
Our approach to customer experience is unique. Our teams are engaged, talented and equipped with some of the most innovative technology in the customer experience outsourcing industry.
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Think of us as your business partner
Companies choose Ubiquity because we care about their business. We provide 24/7/365 customer support, uncommon transparency, and some of the most innovative technology.
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Don’t Let Your IVR Lead Customers Astray
Technology should help your customers not frustrate them, especially when they’re dealing with fraudulent transactions.
Ubiquity unveils new visual identity during unprecedented expansion
New brand identity exemplifies partnership approach, attracting marquee clients across fintech, healthcare, ecommerce and retail.
Three keys to stress-free customer service this holiday season
Driving sales is only one piece of the puzzle. How you staff up and prepare for the flood of customer inquiries can affect sales and have lasting impacts on your brand, for good or for ill.
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Ubiquity celebrates third year on Inc. 5000
Ubiquity celebrates three years of remarkable growth—nearly 100 percent for revenue since 2015—and three consecutive years being named to the Inc. 5000 list of America’s Fastest-Growing Private Companies.
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The future of managed care is personal
In a healthcare system known for its complexity, Ubiquity is helping managed care partners engage members, drive retention and reduce costs by getting personal.
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Ubiquity Global Services expands with 300-seat contact center
Second domestic center, located in Greater Wilkes-Barre, Pa., will meet partner demand for onshore services while contributing to regional revitalization.
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We believe in lifelong learning
We are an employee-focused company. More than half of our leadership and support staff have risen through the ranks at Ubiquity.
Your career starts here