Helix by Q2 chooses Ubiquity as strategic banking operations partner

Helix serves over 12 million users nationwide and processes over $20 billion in transactions annually. Helix offers the building blocks of banking – accounts, cards, payments, data and controls, administrative tools and monetization solutions – all in one place, making it easier for innovative companies to embed personalized financial experiences within their applications.

“To make finance human, it is critical to provide embedded banking that is personalized and tailored for each individual,” said Ahon Sarkar, general manager of Helix. “We are thrilled to partner with Ubiquity to empower fintech and leading consumer brands to deliver exceptional outsourced customer service experiences. This partnership brings a personalized approach to customer service leveraging Helix’s existing administrative console and dispute platform.”

“Ubiquity and Helix are of a single mind when it comes to supporting innovative financial services with both advanced technologies and the human touch,” said Sagar Rajgopal, COO and co-founder at Ubiquity. “The Helix platform is exceptional at leveraging data analytics at every level, from frontline fraud detection to front-office administration. We are excited to combine our primary areas of expertise to deliver exceptional customer experiences.”