NEW YORK, NY: March 1, 2017 – Ubiquity Global Services, an innovative multinational business services organization, today announced Mike Nemer as the organization’s new senior vice president of business development. Mike Nemer will be leading the Ubiquity’s growth efforts in the customer experience management solutions marketplace.
“I’m extremely excited to be joining the team at Ubiquity Global Services,” said Mr. Nemer. “The company’s culture of innovation, agility and its relentless focus on delivering exceptional business outcomes truly sets us apart from its peers in the industry.”
Mr. Nemer joins Ubiquity with more than 20 years of business development and sales team leadership experience in the outsourcing industry, with notable accomplishments acquiring and growing revenue in the financial services and health care verticals. Mike has deep executive experience and has held P&L responsibility for several outsourcing firms, including Sitel and The Results Companies.
“Mike is a distinguished industry veteran with decades of experience establishing and developing enduring business relationships,” commented Ubiquity’s president and chief executive officer Matt Nyren. “Ubiquity is focused on delivering service beyond expectations, and we’ve identified the ideal individual to lead our company’s growth strategy. We’re delighted to welcome Mike to our team.”
About Ubiquity Global Services
Ubiquity Global Services is a multinational outsourcing organization offering a wide variety of support services designed to improve customer satisfaction while reducing operating costs. The company’s offering includes live customer experience management services, interactive voice response (IVR) solutions, multi-channel correspondence servicing and risk management solutions. Ubiquity has developed a next-generation technology platform engineered for operational excellence while delivering clients meaningful and actionable business intelligence. Headquartered in New York City, the company’s expanding network includes call center delivery locations in the United States, Hungary, Portugal, El Salvador and the Philippines. Together with its clients, Ubiquity is pioneering a new approach for maximizing the potential of every customer contact.
Ubiquity Global Services
Phone: +1 855 338 2789