For challenger finserv brands to captivate and retain customers, a well-designed customer journey is a must. But they must also build a robust support framework that anticipates and responds quickly to customer needs.
Competition for digital banking customers is fierce, with countless new challengers entering the market. To captivate and retain customers, a well-designed customer journey is a must. But you also have to build a robust support framework that anticipates and responds quickly to customer needs.
“Ubiquity’s expertise helped ensure that we launched with full confidence, not only in our mission-driven products and services but in the overall support infrastructure we built. Together, we’re delivering the next generation of banking.”
Hussein Ahmed
Founder and CEO, OxygenTo provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will enable us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent may adversely affect certain features and functions.
