Our inReach suite comprises all direct human interactions through all channels that connect with clients’ end-customers. This includes voice, email, chat, SMS, cross-channel service, self-service IVR and chatbots, as well as AI-enabled real-time agent assist features.
inReach is direct customer interaction delivery & optimization:
Comprehensive voice & digital channel support
Self-service integrations (IVR & chatbot)
AI-enabled real-time assistance
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