Patient care managed with best practices
From responding to coverage inquiries to designing social determinants of health strategies, our healthcare BPO solutions teams help you engage and retain members, enhance patient satisfaction, and simplify processes to reduce administrative costs and operational logjams.
We also manage back office administrative solutions like claim and third-party billing inquiries, quarterly attestation, revenue cycle management, and data entry, so your team can focus more on front-end activities.
As your BPO outsourcing partner, we’ll work closely with you to enhance the value of your patient, provider, and administrative operations.
Results you can count on
65%
Increase in efficiency for bilingual member/patient support
20%
Boost in prescription adherence
5
Days faster appointments
60%
Lower data management costs
Our healthcare partners
Boost patient satisfaction
Managed care plan sponsors who use BPO services with bilingual agents can boost satisfaction, increase enrollments, and achieve significantly lower operating costs.
Download the whitepaperHealthcare BPO services

Healthcare customer experience solutions

Healthcare Back-Office & Extended-Office Solutions


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