Brad brings more than 25 years of CX experience to his role leading Ubiquity’s global business development strategy and sales. Focused on building long-term client relationships by truly understanding their needs, Brad helps develop bespoke solutions to transform CX from a cost-center into a critical business driver. He has a track record of developing revenue-based growth strategies and business plans, delivering significant growth for consumer tech, healthtech, and fintech companies. Brad previously served as the sales and customer success leader for Sykes before later being promoted to global vice president for business development. Prior to joining Ubiquity, he was EVP of sales for Carenet Health, a provider of healthcare consumer management, clinical, health advocacy, and navigation solutions.