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        • Each vertical presents distinct opportunities to differentiate brands with exceptional customer experiences and transformative business operations. See how Ubiquity’s bespoke approach elevates client profiles in each industry.

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        • All Ubiquity services revolve around a simple goal: To deliver consistent performance results that meet and exceed your strategic business objectives by implementing creative, effective, and efficient solutions.

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        • Our commitment to the success of our clients and the partnerships we forge fuels Ubiquity’s organic growth across industries and geographies. Here’s what makes us tick from top to bottom and from inside out.

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Contact Us
MenuMenu
  • Ubiquiti
  • Industries
        • Industries

        • Each vertical presents distinct opportunities to differentiate brands with exceptional customer experiences and transformative business operations. See how Ubiquity’s bespoke approach elevates client profiles in each industry.

        • Fintech & finserv
        • Healthcare
        • Crypto & NFT
        • Retail & e-commerce
        • Utilities
        • Insurance
        • Logistics & shipping
        • Office administration
  • Solutions
        • Solutions

        • All Ubiquity services revolve around a simple goal: To deliver consistent performance results that meet and exceed your strategic business objectives by implementing creative, effective, and efficient solutions.

        • Customer experience
        • Back-office support
        • Banking operations
        • Business transformation
        • Recruitment outsourcing
        • Technologies
        • Work-from-home
  • Our Approach
  • Learning Center
  • Company
        • Company

        • Our commitment to the success of our clients and the partnerships we forge fuels Ubiquity’s organic growth across industries and geographies. Here’s what makes us tick from top to bottom and from inside out.

        • Who we are
        • Why we're here
        • Security & compliance
        • Testimonials
        • Leadership
        • Locations
        • Careers
  • Contact Us
  • Who we are
  • Leadership
  • Why we’re here
  • Locations
  • Testimonials
  • Security & compliance
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Mark Montgomery

Head of Global Operations Delivery

Mark Montgomery is responsible for contact center operations and client delivery across Ubiquity’s global footprint. Since joining the company in 2019, Mark has proven his ability to work collaboratively with clients across verticals to achieve their goals. With a consultative approach to CX and performance optimization, Mark helps drive business results, including industry-leading NPS for a major digital bank client. He has more than 25 years of management and operational excellence experience in the BPO space. Prior to joining Ubiquity, Mark held leadership roles at Alorica, Convergys, Xerox, and RMS. 

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Industries

  • Fintech & finserv
  • Healthcare
  • Crypto & NFT
  • Retail & e-commerce
  • Utilities
  • Insurance
  • Logistics & shipping
  • Office administration

Solutions

  • Customer experience
  • Back-office support
  • Banking operations
  • Business transformation
  • Recruitment outsourcing
  • Technologies
  • Work-from-home

Learning Center

  • Case studies
  • CX guides
  • Education
  • News
  • Trends
  • Whitepapers

Company

  • Who we are
  • Leadership
  • Why we’re here
  • Locations
  • Testimonials
  • Security & compliance

Our Approach

Careers

Industries

  • Fintech & finserv
  • Healthcare
  • Crypto & NFT
  • Retail & e-commerce
  • Utilities
  • Insurance
  • Logistics & shipping
  • Office administration

Solutions

  • Customer experience
  • Back-office support
  • Banking operations
  • Business transformation
  • Recruitment outsourcing
  • Technologies
  • Work-from-home

Learning Center

  • Case studies
  • CX guides
  • Education
  • News
  • Trends
  • Whitepapers

Company

  • Who we are
  • Leadership
  • Why we’re here
  • Locations
  • Testimonials
  • Security & compliance

Our Approach

Careers

Call Us

+1 855-338-2789

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Address

1140 Avenue of America
Suite 1601
New York, NY 10036

Email Us

hello@ubiquity.com

Say hello

contact us
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