The Dos and Don’ts of Engaging Remote Employees

…By Tanya Clark, Ubiquity As a next-generation outsourcer with a significant focus on live agent customer support, employee engagement is critically important to our business. Engaged employees perform better and stay with the company longer, both of which translate directly to higher customer satisfaction and loyalty for our clients. Although many of our leaders work […]

Ubiquity CEO Featured in Inc.’s Winter Issue

…Ubiquity co-founder and CEO Matt Nyren is featured in the Winter Issue of Inc. magazine, on newsstands now. Matt discusses how Ubiquity is transforming the vendor relationship into a strategic partnership that helps clients reduce costs, boost growth and improve customer satisfaction. Whether for a Fortune 100 brand or a unicorn startup, Ubiquity sees its […]

Ubiquity Celebrates Third Year on Inc. 5000

…Today Ubiquity celebrates three years of remarkable growth—nearly 100 percent for revenue since 2015—and three consecutive years being named to the Inc. 5000 list of America’s Fastest-Growing Private Companies.

Ubiquity Global Services Names Casey McGuane as Executive Vice President

…NEW YORK, NY: January 9, 2018 – Ubiquity Global Services, a multinational business services organization, today announced the hiring of Casey McGuane to serve as the company’s new executive vice president. Mr. McGuane will add significant strategic value to the company in a variety of areas including executive administration and strategic client relations. Mr. McGuane […]

Ubiquity Global Services Announces Sagar Rajgopal as COO and Franz Schwarzinger as CIO

…NEW YORK, NY: January 8, 2018 – Ubiquity Global Services, a multinational business services organization, today announced two major internal promotions: Sagar Rajgopal has been appointed the company’s chief operations officer and Franz Schwarzinger has been appointed the company’s chief information officer. Rajgopal and Schwarzinger assumed their expanded responsibilities on January 1, 2018. Rajgopal, a […]

Ubiquity Global Services Launches Hungarian Center and Announces Philippine Expansion

…NEW YORK, NY: October 1, 2017 – Ubiquity Global Services, an innovative and rapidly-expanding business services organization, today launched a multi-lingual operations site in Budapest, Hungary, adding to its expending network of global delivery locations. The new site has capacity for more than 100 agent positions in support of the European, Middle Eastern and African (EMEA) […]

The Inc. 5000 Ubiquity Global Services Ranks No. 1670 on the 2017 Inc. 5000 with Three-Year Sales Growth of 234%

…NEW YORK, NY: September 23, 2017 – Inc. magazine today ranked Ubiquity Global Services No. 1670 on its 36th annual Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small and midsized businesses. […]