Ubiquity Names Randy Redden to New Senior Customer Experience Role

…CX Expert Joins Ubiquity to Scale Up CX Operations into New Industry Categories and Business Verticals NEW YORK, September 29, 2021 — Ubiquity, a multinational business process outsourcer and one of the fastest-growing private companies in the United States, has appointed Randy Redden as SVP, CX Operations, as its executive leadership teams continue to grow with […]

Ubiquity Names Peg Johnson to Lead Growing Fintech Business

…Payments Veteran Joins BPO to Integrate Suite of Services for Challenger Banks and Fintechs NEW YORK, August 24, 2021 — Ubiquity, a multinational business process outsourcer and one of the fastest-growing private companies in the United States, has appointed Peg Johnson as Senior Vice President, Fintech. For more than 20 years, Johnson has been an executive […]

Global Payments Veteran Annie H. Kirkland Joins Ubiquity

…Ubiquity welcomes Kirkland amid significant growth to cement their commitment to continuous client innovation. NEW YORK, May 5, 2020 /PRNewswire/ — Ubiquity, a multinational business process outsourcer and one of the fastest-growing private companies in the United States, has hired Annie H. Kirkland as Vice President, Solution Design. Kirkland spent more than 15 years at payments […]

Fall Conference Season: All about AI

…Industry leaders are examining ways to take advantage of AI, more specifically, machine learning, to reduce costs, prevent fraud, improve customer service and more.